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1. Information We Collect

We collect personal information including your name, email address, phone number, shipping address, and order details whenever you place an order, contact our support team, subscribe to updates, or complete forms on our website. Basic technical information may also be collected automatically.

2. How We Use Your Information

Your information is used to process orders, arrange deliveries, provide customer support, improve website performance, personalize your shopping experience, communicate order updates, respond to inquiries, and send promotional messages where permitted by law or with your consent.

3. Cash on Delivery Orders

We currently accept Cash on Delivery as our payment method. Since online payments are not processed through our website, we do not collect or store credit card, debit card, banking, or digital wallet information during the checkout process.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to remember your preferences, improve browsing performance, analyze visitor activity, enhance security, and provide a better shopping experience. You may disable cookies through your browser, although certain website features may become unavailable.

5. Protection of Your Information

We maintain reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we continuously improve our security practices, no online system can guarantee complete protection at all times.

6. Sharing Your Information

We share personal information only when necessary with trusted service providers that assist with website operations, customer support, shipping, logistics, analytics, or legal compliance. These partners are expected to safeguard your information and use it only for authorized purposes.

7. Delivery and Logistics Partners

To complete your order successfully, we may share your name, phone number, delivery address, and order details with our shipping and delivery partners. This information is used exclusively for delivery coordination, customer communication, and order fulfillment activities.

8. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and maintain business records. Information that is no longer required is securely deleted or permanently anonymized whenever possible.

9. Your Privacy Rights

Depending on applicable laws, you may request access to your personal information, ask for corrections, request deletion where permitted, or opt out of marketing communications. We will respond to eligible privacy requests within a reasonable timeframe whenever legally required.

10. Children's Privacy

Our website and services are intended for individuals who are legally permitted to enter into agreements under applicable laws. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

11. Third-Party Websites

Our website may include links to third-party websites, products, or services for your convenience. We are not responsible for the privacy practices, content, security, or policies of those external websites and encourage users to review their respective privacy statements.

12. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect operational changes, legal requirements, or improvements to our services. Updated versions become effective immediately after publication on this website, and continued use signifies acceptance of the revised policy.

13. Acceptance of This Privacy Policy

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and accepted this Privacy Policy. Your continued use of our services indicates your agreement with the practices and terms described above.

1. Acceptance of Terms

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any provision, you should immediately discontinue using our website and services.

2. Eligibility

Our website is intended for individuals who are legally capable of entering into binding agreements under applicable laws. By placing an order, you confirm that all information submitted is accurate, complete, current, and provided with lawful authority for purchasing products.

3. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images are accurate. However, colors, packaging, dimensions, or product appearance may vary slightly due to manufacturing updates, display settings, or supplier modifications without prior notice.

4. Pricing and Availability

All products displayed on our website are subject to availability. Prices may change without prior notice, and occasional pricing or listing errors may occur. We reserve the right to correct errors, modify prices, or cancel affected orders before dispatch.

5. Orders and Cash on Delivery

Every order is subject to verification and acceptance before processing. Cash on Delivery is currently our only accepted payment method. We do not collect, process, or store credit card, debit card, online banking, or digital wallet payment information through our website.

6. Order Confirmation

Submitting an order request does not guarantee acceptance. We reserve the right to refuse, cancel, or limit orders because of stock shortages, inaccurate customer information, suspected fraudulent activity, delivery restrictions, pricing errors, or operational requirements beyond our reasonable control.

7. Shipping and Delivery

Orders are processed and dispatched as quickly as reasonably possible after confirmation. Estimated delivery times are provided for convenience only and may vary due to courier operations, weather conditions, holidays, remote locations, or other unforeseen circumstances affecting transportation.

8. Customer Responsibilities

Customers are responsible for providing accurate delivery details and ensuring someone is available to receive confirmed Cash on Delivery orders. Repeated order cancellations, refusal of deliveries, or incorrect information may result in temporary or permanent purchasing restrictions.

9. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy. Products must satisfy all applicable eligibility requirements before approval. Refunds, replacements, or store credit will only be provided after successful inspection and verification of returned merchandise.

10. Prohibited Activities

Users must not misuse the website by submitting false information, attempting unauthorized access, distributing malware, interfering with website functionality, violating intellectual property rights, or engaging in activities that breach applicable laws or negatively affect other users.

11. Intellectual Property

All content available on this website, including text, graphics, product images, logos, icons, layouts, and design elements, remains protected under applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited without written permission.

12. Third-Party Services

We may work with trusted logistics providers, analytics services, technology partners, and other third-party vendors to operate our business. We are not responsible for the privacy practices, availability, content, or policies of external websites or independent service providers.

13. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis without guarantees or warranties of any kind except where required by applicable law. We make reasonable efforts to maintain uninterrupted access but cannot guarantee continuous availability.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be responsible for indirect, incidental, consequential, special, or punitive damages arising from website use, product availability, delivery delays, technical interruptions, or circumstances beyond our reasonable operational control.

15. Indemnification

You agree to indemnify and hold harmless our business, employees, affiliates, delivery partners, and service providers against claims, liabilities, damages, costs, and legal expenses resulting from misuse of the website, policy violations, or unlawful activities conducted through your account.

16. Changes to These Terms

We reserve the right to modify, update, or replace these Terms and Conditions whenever necessary to reflect operational, legal, or business changes. Updated terms become effective immediately upon publication, and continued website use indicates acceptance of the revised version.

17. Governing Law

These Terms and Conditions shall be governed, interpreted, and enforced in accordance with the applicable laws and regulations of the jurisdiction where our business operates. Any disputes shall be resolved through the appropriate legal authorities as permitted by applicable law.

1. Eligibility for Returns

14-Day Return Policy. Products may be returned within fourteen days from the date of delivery if they are unused, undamaged, and in their original condition with all packaging, accessories, manuals, labels, and proof of purchase. Returns that fail to meet these requirements may be declined.

2. Non-Returnable Products

For hygiene, safety, and legal reasons, certain items cannot be returned. Products that have been used, customized, damaged through improper handling, missing original packaging or accessories, or specifically marked as non-returnable at purchase are not eligible for refunds or exchanges.

3. Requesting a Return

To begin a return, customers should contact our customer support team with their order number, product details, and the reason for the return request. Supporting photographs or additional information may be requested to help verify eligibility and expedite the review process.

4. Return Approval Process

Every return request is carefully reviewed before approval. Once approved, customers will receive detailed instructions regarding packaging requirements, pickup scheduling, or return shipping procedures. Returns sent without prior authorization may be refused or returned to the sender.

5. Return Shipping

Depending on the reason for the return, return shipping may be arranged by our team or may remain the customer's responsibility. Original delivery charges and return shipping costs are generally non-refundable unless the return results from our confirmed error.

6. Refund Processing

As we operate exclusively with Cash on Delivery, refunds are never issued in cash during pickup or delivery. Approved refunds are processed only after the returned product has been received, inspected, verified, and confirmed to satisfy our return eligibility requirements.

7. Refund Method

Approved refunds may be completed through bank transfer, UPI, store credit, or another available reimbursement method permitted under applicable laws and operational procedures. Customers may be required to provide accurate payment details to successfully complete the refund process.

8. Inspection of Returned Products

Every returned item undergoes a quality inspection to verify its condition, completeness, and compliance with our return policy. Products showing signs of use, physical damage, missing components, or unauthorized modifications may not qualify for refunds, replacements, or exchanges.

9. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support as soon as possible after delivery. Supporting photographs may be requested to verify the issue. Eligible claims may receive a replacement, exchange, or full refund after verification.

10. Product Exchanges

Eligible products may be exchanged for the same item or a comparable replacement, depending on stock availability. Exchange requests follow the same inspection and approval procedures as standard returns and are completed only after eligibility has been successfully confirmed.

11. Refused Deliveries

Customers are responsible for accepting confirmed Cash on Delivery orders at the provided delivery address. Repeated order refusals, unavailable recipients, or intentionally incorrect delivery information may result in order cancellation or restrictions on future purchases through our website.

12. Processing Time

After the returned product has been received and approved, refunds, replacements, or exchanges are processed within a reasonable period. Actual completion times may vary depending on verification procedures, reimbursement methods, banking systems, courier operations, and public holidays.

13. Policy Updates

We reserve the right to modify this Return and Refund Policy whenever necessary to reflect legal, operational, or business changes. Updated versions become effective immediately upon publication, and continued use of our website indicates acceptance of the latest policy.